01
Information We Collect
We collect the following information when you use Sgija Lab:
- —Account information — name, email address, password
- —Profile information — display name, bio, avatar
- —Payment information — processed securely via Paystack and Yoco
- —Usage data — tracks played, purchases made, listening history
- —Device information — browser type, operating system, IP address
02
How We Use Your Information
We use the information we collect to:
- —Provide, operate, and maintain the Platform
- —Process payments and distribute artist revenue
- —Personalise your listening experience
- —Communicate with you about your account and platform updates
- —Detect and prevent fraud and abuse
- —Comply with legal obligations
03
Data Sharing
We do not sell your personal data. We share data only with the following third parties where necessary to operate the Platform:
Paystack
Primary payment processorProcesses card payments and bank transfers. Subject to Paystack's own privacy policy.
Yoco
Fallback payment processorProcesses card payments where Paystack is unavailable. Subject to Yoco's own privacy policy.
Legal authorities
ComplianceDisclosed only when required by law, court order, or to protect rights and safety.
Infrastructure providers
Hosting and storageSupabase for database and file storage. Data is encrypted in transit and at rest.
04
Data Storage and Security
Your data is stored on secure servers. We implement industry-standard security measures including encryption in transit (TLS) and encryption at rest. No method of transmission over the internet is 100% secure, but we take reasonable precautions to protect your personal information.
05
Your Rights
You have the right to:
- —Access the personal data we hold about you
- —Request correction of inaccurate data
- —Request deletion of your account and associated data
- —Withdraw consent where processing is based on consent
- —Lodge a complaint with a relevant data protection authority
06
Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and analyse Platform usage. You can control cookie settings through your browser. Disabling cookies may affect Platform functionality.
07
Children's Privacy
Sgija Lab is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
08
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the Platform. Continued use of the Platform after changes constitutes your acceptance of the updated policy.
09
Contact
Privacy enquiries
sgijalabcommunication@gmail.comGeneral communications
sgijalabcommunication@gmail.com